Yes, it's true! We ship to most countries in the world for free!
All prices on the website include FREE shipping with tracking number.
It may take 1-3 business days to process your order. We ship Monday through Friday, excluding weekends and holidays. Please allow up to 1-3 business days for orders to process (If you order on Monday, your order should ship out on Monday Wednesday or Thursday). You will receive a tracking number once your order ships. Express shipping options and any other third-party fees are non-refundable.
|Country||CARRIER & TIMING||Shipping Fee|
|United States||ePacket or 4PX, 8-15 days||Free|
|United Kingdom||Royal Mail or 4PX, 6-12 days||Free|
|Canada||ePacket or 4PX, 8-20 days||Free|
|European Union (EU)||4PX, 8-15 days||Free|
|Netherlands, Singopore,Finland, Ireland, Russia, Denmark,Spain, etc||China Registered Air Mail or 4PX, 10-20days||Free|
|International||China Registered Air Mail, Hongkong Post, 4PX. 10-25 days||Free|
Having long-term cooperative business with DHL, UPS, EMS, Fedex etc. You may choose to upgrade to express shipping if you want get the package faster.
|Express Shipping: 4-8 Business Days all around the world|
Tracking Your Order:
Once your payment has cleared, you will receive an e-mail when your order has been processed (this may take up to 48 hours). You will receive a second confirmation e-mail once your order has shipped which will include your tracking number and a link to follow the journey of your package.
All the package can track on: www.17track.net
Please allow 1 – 2 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.
INTERNATIONAL TAXES AND DUTIES
International customers (Somewhere like India,Mexico, etc)are responsible to pay any applicable inbound duties, taxes, and any other fees which your local Customs authority deems appropriate. These fees are paid to your local carrier or government and are not collected by LuLulook, and thus cannot be refunded.
As we are unable to advise the amount of what these fees might be, we recommend to contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country. If items are returned by reason of custom, we will not do refund for the shipping fee.
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